34 OKR examples for Communication
Writing good OKRs can be hard, especially if it's your first time doing it. You'll need to center the focus of your plans around outcomes instead of projects.
We have curated a selection of OKR examples specifically for Communication to assist you. Feel free to explore the templates below for inspiration in setting your own goals.
If you want to learn more about the framework, you can read more about the OKR meaning online.
Best practices for OKR
Your objectives should be ambitious, but achievable. Your key results should be measurable and time-bound. It can also be helfpul to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Building your own OKRs with AI
While we have some examples below, it's likely that you'll have specific scenarios that aren't covered here. There are 2 options available to you.
- Use our free OKRs generator
- Use Tability, a complete platform to set and track OKRs and initiatives – including a GPT-4 powered goal generator
How to track OKRs
Quarterly OKRs should have weekly updates to get all the benefits from the framework.
Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKRs-tracking platform to make things easier.
We recommend Tability for an easy way to set and track OKRs with your team.
Check out the 5 best OKR tracking templates to find the best way to monitor progress during the quarter.
Communication OKRs templates
The examples have Communication Objectives and Key Results, but they may also include the tasks that can help you get there.
OKRs to enhance employee dedication via communication optimization
Enhance employee dedication via communication optimization
Reduce communication gap by achieving 85% timely response rate on internal chat platform
Implement automatic reminders for unanswered chats every two hours- Train employees on the importance of timely responses
- Monitor response rates weekly and address lapses
- Implement bi-weekly team meetings to increase interaction by 60%
- Track and measure meeting interaction increase
- Establish a bi-weekly team meeting schedule
- Prepare relevant discussion points to stimulate interaction
- Accomplish 90% positive feedback on anonymous communication satisfaction survey
OKRs to improve responsiveness to residents' emails
- Improve responsiveness to residents' emails
- Create an organized system to track received and replied emails effectively
- Regularly update and maintain your email tracking system
- Implement a priority tagging system for urgent mails
- Setup categorization labels within your email client
- Decrease average email response time to under 24 hours for 90% of emails
- Schedule dedicated hours for responding to emails
- Set up notifications to alert on received emails
- Implement an email management system
- Receive positive feedback on communication from 80% of the residents
- Draft and distribute clear and concise communication to residents
- Provide response to feedback and adjust communication methods accordingly
- Regularly solicit feedback on communication methods
OKRs to strengthen communication effectiveness
- Strengthen communication effectiveness
- Implement at least three new communication strategies learned from workshop
- Develop a plan for incorporating new strategies into existing communication processes
- Deliver a presentation summarizing the new methods to the team
- Begin integrating learned strategies into daily communication and follow-up
- Receive positive feedback on communication from at least 80% of colleagues
- Implement feedback in daily interactions with colleagues
- Regularly seek constructive criticism on communication skills
- Enroll in communication development workshops
- Attend a professional development workshop on communication skills
- Arrange necessary transportation and accommodation
- Research and select a relevant communication skills workshop
- Register for the chosen workshop
OKRs to enhance engagement and commitment via effective communication
- Enhance engagement and commitment via effective communication
- Introduce bi-weekly inter-departmental meetings with 95% attendance
- Design an engaging and relevant meeting agenda
- Draft and distribute a meeting calendar to all departments
- Implement a strict, yet incentivizing attendance policy
- Achieve a 20% increase in positive feedback on internal communication through anonymous surveys
- Enhance the anonymity of feedback surveys
- Encourage prompt and constructive feedback
- Implement weekly training for improving internal communication skills
- Improve internal communication by launching a company-wide newsletter reaching 100% of staff
- Determine relevant content for the company-wide newsletter
- Design the newsletter layout and format
- Set up a distribution system reaching all staff
OKRs to to maximize clarity and reach in resident communication
- To maximize clarity and reach in resident communication
- Reduce turnaround time for resident queries by 30% through proactive communication
- Implement efficient resident communication software
- Establish a dedicated resident queries response team
- Train staff in proactive query resolution techniques
- Implement 2 new communication channels to increase resident engagement by 50%
- Develop a rollout strategy for implementing these channels
- Identify two new potential communication channels for resident engagement
- Track and evaluate the increase in resident engagement
- Conduct 3 resident surveys to identify areas for communication improvement
- Develop a concise resident survey focusing on communication
- Distribute the survey to 3 selected residents
- Analyze survey responses for areas of improvement
OKRs to enhance efficiency and effectiveness of internal communications
- Enhance efficiency and effectiveness of internal communications
- Implement a collaborative tool to reduce email communication by 50%
- Identify suitable collaborative tools for team communication
- Monitor and measure reduction in email usage
- Train team on the usage of the selected tool
- Achieve a 25% increase in staff participation in internal communications feedback surveys
- Implement staff incentives for survey participation
- Regularly promote surveys through company-wide communications
- Develop engaging, concise surveys for easier completion
- Develop an internal communications strategy and get approval from all department heads
- Schedule meetings with department heads for feedback
- Revise and finalize strategy based on received approval
- Draft an initial internal communications strategy proposal
OKRs to enhance effective communication through counseling
- Enhance effective communication through counseling
- Conduct 10 counseling sessions focused on improving communication skills
- Identify ten individuals requiring communication skill enhancement
- Design a communication skills improvement curriculum
- Schedule and conduct 10 counseling sessions
- Increase client's communication efficiency by 30% as measured by standard tests
- Implement streamlined communication platforms for client usage
- Train clients on effective communication strategies
- Monitor and assess client's communication improvement
- Achieve 90% client satisfaction rates on communication improvement
- Conduct regular client communication training for employees
- Establish a process for collecting client feedback regularly
- Implement weekly touch-point meetings with clients
OKRs to enhance Collaboration and Communication across the team
- Enhance Collaboration and Communication across the team
- Implement one new collaborative tool with at least 80% team adoption rate
- Develop an engaging training session for the new tool
- Select a suitable collaborative tool based on team input and needs
- Monitor usage and address resistance to reach 80% adoption
- Increase team meetings frequency by 50% for improved discussions and action planning
- Implement the increased meeting frequency immediately
- Calculate current meeting frequency to determine new schedule
- Communicate the new meeting schedule to the team
- Conduct two communication-skills workshops leading to a 30% improvement in team surveys
- Schedule two workshop sessions for the team
- Distribute and analyze post-workshop team surveys
- Identify professional trainer for communication-skills workshops
OKRs to strengthen team communication for remote workers utilizing Slack
- Strengthen team communication for remote workers utilizing Slack
- Enhance clarity of messages through a 15% decrease in miscommunication
- Develop a standardized communication framework with clear guidelines for effective messaging
- Conduct regular trainings and workshops on active listening and verbal/non-verbal communication
- Implement a feedback system to address and resolve any miscommunication promptly
- Encourage the use of visual aids or diagrams to supplement written or spoken communication
- Increase the utilization of Slack's collaboration features by 30%
- Create and distribute a comprehensive guide highlighting Slack's collaboration features
- Encourage team leaders to incorporate Slack's collaboration tools into their daily workflows
- Regularly share success stories and best practices of utilizing Slack's collaboration tools
- Host training sessions to teach employees how to effectively utilize Slack's collaboration features
- Improve participation in team channels by at least 25%
- Provide ongoing training and resources on effective communication to support increased participation
- Implement a daily reminder to encourage team members to actively participate in channels
- Share success stories of active participants to inspire and motivate others to join in
- Organize regular team challenges to promote engagement and increase participation in channels
- Increase average response time on Slack by 20%
- Provide regular training and guidance on effective and efficient communication practices
- Analyze response time data to identify bottlenecks and areas for improvement
- Implement productivity tools and shortcuts to streamline communication and reduce response time
- Encourage team members to adopt time management techniques to prioritize and respond promptly
OKRs to enhance communication and foster collaboration within the team
- Enhance communication and foster collaboration within the team
- Conduct bi-weekly workshops to improve team communication skills
- Identify key communication issues impacting team's performance
- Plan interactive bi-weekly workshops to address these issues
- Regularly evaluate workshop's efficiency and adapt accordingly
- Implement a successful team project involving all members showcasing effective collaboration
- Schedule regular team meetings for progress updates and brainstorming
- Actively promote open communication and constructive feedback within the team
- Identify individual strengths and assign respective team roles accordingly
- Decrease email response time to under one hour during working days
- Prioritize regularly checking emails during work hours
- Set alarm reminders to answer pending emails
- Use quick-reply templates for frequently asked questions
OKRs to improve stakeholder engagement and communication plan to enhance project success
- Improve stakeholder engagement and communication plan to enhance project success
- Increase stakeholder satisfaction rating by 10% through improved communication and engagement strategies
- Create an online platform to provide stakeholders with easy access to information and updates
- Establish a consistent schedule for stakeholder meetings and ensure relevant topics are discussed
- Implement regular surveys to gather stakeholder feedback and identify areas for improvement
- Develop targeted communication strategies to effectively reach and engage stakeholders
- Conduct stakeholder feedback survey to measure effectiveness of the communication and engagement plan
- Analyze survey responses to identify areas of improvement for the communication and engagement plan
- Implement changes based on survey findings to enhance effectiveness of communication and engagement strategies
- Conduct a follow-up survey to assess the impact of implemented changes and gather additional feedback
- Create and distribute stakeholder feedback survey to gather opinions and suggestions
- Identify and prioritize key stakeholders by analyzing their influence and interest in the project
- Assess influence levels of stakeholders by analyzing their past involvement and decision-making power
- Determine stakeholders' level of interest in the project through surveys, interviews, or feedback sessions
- Prioritize stakeholders based on their influence and the level of interest they hold
- Conduct stakeholder analysis to identify individuals or organizations involved in the project
- Implement at least three initiatives aimed at strengthening relationships with key stakeholders
OKRs to improve team collaboration and communication for increased productivity
- Enhance team productivity through better collaboration and communication
- Reduce response time on team chat by 50%
- Achieve 90% satisfaction rate with communication tools through surveys
- Launch and complete 2 cross-functional projects within the quarter
- Increase weekly team meetings attendance by 20%
OKRs to improve communication by ensuring quarterly check-in with performance manager
- Improve communication by ensuring quarterly check-in with performance manager
- Implement action plan based on feedback received from performance manager
- Develop a comprehensive action plan addressing the concerns highlighted
- Review feedback received from performance manager thoroughly
- Begin implementation of formulated action plan immediately
- Discuss performance goals and feedback during check-in meeting
- Review previous performance goals before the check-in meeting
- Prepare constructive and specific feedback points
- Schedule a check-in meeting to discuss performance goals
- Schedule and attend quarterly check-in meeting with performance manager
- Determine a suitable date and time for the check-in meeting
- Send meeting invite to performance manager
- Attend the scheduled check-in meeting
OKRs to streamline executive communication and decision-making
- Improve executive communications and decision-making processes
- Increase leadership accessibility and responsiveness to enhance communication flow
- Develop a standardized reporting system to increase clarity and reduce confusion
- Implement regular team meetings to keep decision-making streamlined and efficient
- Analyze successful decisions and identify areas of improvement for future decision-making
OKRs to enhance the efficiency of internal team communication
- Enhance the efficiency of internal team communication
- Increase usage of team collaboration tools by 30%
- Implement training sessions highlighting tool benefits and functionalities
- Launch a company-wide communication promoting tool usage
- Offer incentives for employees who regularly utilize the tools
- Implement weekly team catch-up meetings, achieving 90% attendance
- Track attendance to maintain rate above 90%
- Schedule weekly meetings during common free time
- Send reminders about meetings two days prior
- Reduce email response time by 50%
- Set dedicated times for checking and responding to emails
- Prioritize emails based on urgency and importance
- Use email templates for common responses
OKRs to ensure consistent project progress
- Ensure consistent project progress
- Reduce project milestone delays by 15%
- Increase communication and collaboration among team members
- Regularly monitor and update task progression
- Implement a consistent, detailed project schedule
- Increase weekly deliverables completion rate by 20%
- Review existing workflows for areas of inefficiency
- Implement deadline reminders and progress check-ins
- Provide training for enhanced productivity tools
- Improve team communication efficiency by optimizing weekly meetings
- Allocate specific speaking time to each participant
- Implement clear post-meeting follow-up procedures
- Develop clear, concise agenda for each weekly meeting
OKRs to enhance cross-functional collaboration and communication
- Improve cross-functional communication and collaboration
- Increase cross-functional team meeting attendance by 50%
- Decrease email response time by 25%
- Launch a company-wide collaboration platform with 100% adoption
- Conduct 3 cross-functional team building activities with a participation rate of 90%
OKRs to raise funds for Water4
- Raise funds for Water4
- Secure grants from 3 major foundations for Water4 projects
- Research foundations interested in funding water initiatives
- Establish follow-up communications for proposal responses
- Prepare and submit tailored proposals to selected foundations
- Launch an online crowdfunding campaign that raises $1.5 million for Water4
- Develop engaging promotional content for social media
- Craft compelling story about Water4 for the campaign page
- Identify and reach out to potential high-value donors
- Host 2 successful fundraising events with at least 300 attendees
- Identify and secure a venue that can accommodate 300 people
- Create and implement a detailed promotional plan
- Recruit volunteers for event organization and execution
OKRs to improve quarterly communication by ensuring consistent check-ins with performance manager
- Improve quarterly communication by ensuring consistent check-ins with performance manager
- Act on and document any action items or feedback from check-in meetings
- Record all feedback and action items during check-in meetings
- Update documentation promptly following the actions taken
- Implement necessary changes based on the meeting feedback
- Prepare performance update report prior to each check-in meeting
- Analyze data to identify trends
- Gather recent data on team performance metrics
- Compile findings into a concise report
- Schedule quarterly meeting dates with performance manager in advance
- Contact performance manager to discuss availability
- Confirm and schedule quarterly meetings in advance
- Review the calendar for potential meeting dates
OKRs to strengthen cross-functional team collaboration
- Strengthen cross-functional team collaboration
- Reduce resolution time for team conflicts by 30%
- Define clear process for handling disputes promptly
- Implement conflict resolution training for all team members
- Regularly review and adjust the conflict resolution process
- Implement two new communication tools to aid team interaction and engagement
- Identify top two communication tools suitable for team engagement
- Purchase and install chosen communication tools
- Conduct training sessions on using new tools
- Achieve a 20% increase in collaborative projects compared to last quarter
- Initiate regular brainstorming sessions for project ideas
- Develop incentives for collaborative project participation
- Formulate strategies to strengthening team cooperation and communication
OKRs to boost internal outreach and enhance brand recognition
- Boost internal outreach and enhance brand recognition
- Achieve a 30% increase in employee engagement in company wide initiatives
- Create engaging, inclusive intra-office communication channels
- Implement regular employee feedback sessions on company initiatives
- Recognize and reward active employee participation in initiatives
- Gain 20% more followers on all company social media platforms
- Create engaging and shareable content consistently
- Foster collaboration with relevant influencers
- Implement targeted ad campaigns on each platform
- Execute 2 brand promotional activities leading to 40% increase in brand awareness
- Implement, measure, and adjust the promotional strategies
- Identify relevant platforms for brand promotion activities
- Plan and develop engaging promotional content
OKRs to improve student attendance and literacy statistics
- Improve student attendance and literacy statistics
- Raise student attendance by 15%
- Offer rewards for consistent attendance
- Create engaging curriculum to boost student interest
- Implement a clear and effective communication system for parents and students
- Improve grade-level literacy rates by 20%
- Provide ongoing professional development for educators
- Expand family literacy activities and resources
- Implement intensive, individualized reading intervention programs
- Reduce number of students with low literacy skills by 10%
- Encourage regular parent-teacher communication
- Hire additional reading specialists for support
- Implement targeted literacy intervention programs
OKRs to enhance the IT incident acknowledgement process
- Enhance the IT incident acknowledgement process
- Decrease IT incident response time by 20%
- Provide training on swift incident response techniques
- Continually review and optimize response protocols
- Implement automated incident notification and ticketing systems
- Achieve 95% positive feedback on improved incident communication from internal stakeholders
- Develop a user-friendly system for instant incident reporting and updates
- Implement regular training on effective incident communication for all staff
- Survey internal stakeholders regularly to gauge satisfaction levels
- Implement new incident acknowledgement protocol for 100% of IT staff
- Develop clear incident acknowledgement protocol for IT team
- Organize comprehensive training sessions on new protocol
- Monitor and ensure all IT staff members adhere to the new protocol
OKRs to enhance benefits promotion for higher utilization rates
- Enhance benefits promotion for higher utilization rates
- Increase benefits awareness by 30% through targeted campaigns and communications
- Create easily understandable informational materials about benefits
- Implement direct communication to disseminate benefits information
- Develop targeted campaigns highlighting benefits
- Improve employee satisfaction with benefits by 20% based on feedback surveys
- Conduct anonymous survey for employees to express benefit concerns
- Implement improvements based on survey feedback
- Analyze survey responses to identify dissatisfaction areas
- Achieve 15% increase in benefits utilization among eligible employees
- Regularly communicate individual benefit utilization rates
- Implement a training program explaining different benefit options
- Increase awareness through frequent benefits-related reminders
OKRs to enhance efficiency of chargeback recovery process
- Enhance efficiency of chargeback recovery process
- Reduce chargeback dispute resolution time by at least 20%
- Streamline internal communication processes
- Conduct regular training for resolution team
- Implement automated dispute management software
- Increase the percentage of successful chargeback recoveries by 30%
- Optimize communication with customers during disputes
- Implement rigorous dispute management procedures and policies
- Train staff on efficient chargeback handling strategies
- Implement a new chargeback automation system reducing manual tasks by 50%
- Research and select a suitable chargeback automation system
- Coordinate system installation and configure settings
- Train staff on new system usage and procedures
OKRs to enhance satisfaction of wealth management clients
- Enhance satisfaction of wealth management clients
- Increase client satisfaction scores by 20% through improved personalization
- Regularly seek client feedback for service improvements
- Train staff for personalized customer interactions
- Implement customer relationship management software for tailored services
- Decrease client complaint rates by 15% via proactive communication
- Implement regular updates on service improvements to all clients
- Establish a client feedback system for early issue detection
- Train staff on proactive communication strategies
- Launch 2 new features in the client portal based on client feedback analysis
- Implement new features in the client portal
- Develop and test the new features
- Identify desired features from client feedback analysis
OKRs to streamline stakeholder communication and strengthen project oversight capabilities
- Streamline stakeholder communication and strengthen project oversight capabilities
- Conduct monthly stakeholder satisfaction surveys reaching a 25% increase in positive feedback
- Analyze feedback and make necessary improvements quickly
- Design an engaging and concise stakeholder satisfaction survey
- Implement a clear and accessible communication strategy
- Reduce project oversight related issues by 50% through enhanced monitoring
- Increase frequency of project progress reports
- Implement advanced tracking tools for better project monitoring
- Conduct regular project review meetings
- Implement a stakeholder management software to track engagement levels by 80%
- Begin tracking and analyzing stakeholder engagement levels
- Research and select an appropriate stakeholder management software
- Train the team on using the chosen software effectively
OKRs to implement service management for new work stream
- Implement service management for new work stream
- Identify and train a dedicated service management team by week 4
- Begin team training by week 4
- Develop a comprehensive training plan for newly hired team
- Hire service management professionals suitable for the team
- Achieve 95% satisfaction rate in client feedback for the new service management operation by week 12
- Solicit, analyze, and apply client feedback weekly
- Implement thorough employee training on service management
- Regularly assess and adjust client-communication strategies
- Develop and implement a comprehensive service management plan by week 8
- Draft comprehensive service management plan
- Identify current service management gaps
- Implement plan by week 8
OKRs to develop the skills and knowledge of junior data scientists
- Develop the skills and knowledge of junior data scientists
- Enhance junior data scientists' ability to effectively communicate insights through presentations and reports
- Establish a feedback loop to continuously review and improve the communication skills of junior data scientists
- Encourage junior data scientists to actively participate in team meetings and share their insights
- Provide junior data scientists with training on effective presentation and report writing techniques
- Assign a mentor to junior data scientists to guide and coach them in communication skills
- Increase junior data scientists' technical proficiency through targeted training programs
- Provide hands-on workshops and projects to enhance practical skills of junior data scientists
- Monitor and evaluate progress through regular assessments and feedback sessions
- Develop customized training modules based on identified knowledge gaps
- Conduct a skills assessment to identify knowledge gaps of junior data scientists
- Measure and improve junior data scientists' productivity by reducing their turnaround time for assigned tasks
- Foster a supportive environment by establishing mentorship programs for junior data scientists
OKRs to establish a robust internal investor relations framework
- Establish a robust internal investor relations framework
- Organize 10+ meetings with internal stakeholders to communicate the strategy
- Identify relevant stakeholders for strategy communication
- Schedule 10+ meetings via online platform or in person
- Prepare a detailed strategy presentation
- Identify and onboard a dedicated investor relations manager with relevant experience
- Shortlist, interview, and select a qualified individual
- Advertise the position on ideal recruitment platforms
- Define the role, skills, and experience needed for the position
- Create a comprehensive investor relations strategy document by end of Q1
- Identify key insights and information for the strategy document
- Draft document outlining investor relations strategy
- Finalize and proofread document before deadline
OKRs to enhance overall employee engagement across the organization
- Enhance overall employee engagement across the organization
- Increase survey response rates for engagement measures by 30%
- Personalize survey invitation emails to increase interest
- Implement incentives to motivate more survey participation
- Simplify survey design for easier comprehension and completion
- Achieve 15% uplift in off-duty voluntary corporate initiatives participation
- Develop enticing incentives for participants in corporate initiatives
- Organize engaging and accessible initiatives suitable for all staff
- Promote off-duty voluntary initiatives through internal communication
- Drive up positive responses to employee satisfaction items by 20%
- Enhance communication channels for better transparency and understanding
- Implement regular recognition and reward programs for staff achievements
- Facilitate team building activities to improve team coherence
OKRs to improve software development team leadership effectiveness
- Improve software development team leadership effectiveness
- Improve team efficiency by implementing agile practices and metrics to track progress
- Conduct training on Agile practices and ensure all team members understand the principles
- Implement regular stand-up meetings to enhance communication, identify obstacles, and resolve them promptly
- Utilize Agile metrics like velocity and burndown charts to track progress and optimize productivity
- Establish clear goals and prioritize tasks using Agile frameworks like Scrum or Kanban
- Foster effective communication and collaboration within the team to drive successful project delivery
- Promote cross-functional collaboration by assigning individuals from different departments to work together
- Utilize project management tools and software to streamline communication and document sharing
- Implement regular team meetings to discuss project updates, challenges, and opportunities
- Encourage open and honest communication to foster a collaborative and trusting environment
- Increase team satisfaction and engagement through regular feedback and recognition
- Enhance technical skills by facilitating ongoing training programs and knowledge sharing sessions
OKRs to foster user-centric culture through stakeholder engagement
- Drive a user-centric culture by engaging stakeholders
- Increase user feedback submission rate by 20% through improved communication channels
- Conduct user surveys and incorporate findings in product development
- Increase user satisfaction score by 10% through better UX design
- Host 3 cross-functional stakeholder workshops to prioritize user needs
OKRs to increase Internal Customer NPS
- Increase Internal Customer NPS
- Implement at least two new initiatives to enhance internal customer experience
- Develop a comprehensive internal knowledge base to streamline information access and retrieval
- Create a dedicated internal customer support team to provide timely assistance
- Implement regular training sessions to enhance communication and problem-solving skills
- Conduct a survey to gather feedback and identify areas for improvement
- Achieve a 10% increase in internal customer NPS score
- Conduct a survey to identify pain points and areas for improvement
- Regularly communicate updates on actions taken based on customer feedback
- Provide training to employees to improve customer service skills
- Implement feedback loops to address customer concerns and gather suggestions
- Reduce internal customer complaints by 20% through proactive resolution and improved service
- Streamline processes and ensure effective coordination among different departments
- Implement a feedback system to identify potential issues and address them promptly
- Conduct regular training sessions to improve communication and problem-solving skills
- Establish quality control measures to track and monitor customer satisfaction levels
- Increase internal customer satisfaction survey participation rate by 15%
- Conduct regular meetings to communicate the importance of survey participation to employees
- Offer an incentive or reward for employees who actively participate in the survey
- Send personalized email reminders to employees to complete internal customer satisfaction survey
- Simplify the survey process by making it easily accessible and user-friendly
More OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to improve Stakeholder Satisfaction
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- OKRs to successfully launch and sell my online course
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OKRs resources
Here are a list of resources to help you adopt the Objectives and Key Results framework.
- To learn: Complete 2024 OKR cheat sheet
- Blog posts: ODT Blog
- Success metrics: KPIs examples