2 OKR examples for Issue Resolution
Creating impactful OKRs can be a daunting task, especially for newcomers. Shifting your focus from projects to outcomes is key to successful planning.
We have curated a selection of OKR examples specifically for Issue Resolution to assist you. Feel free to explore the templates below for inspiration in setting your own goals.
If you want to learn more about the framework, you can read more about the OKR meaning online.
Best practices for OKR
Your objectives should be ambitious, but achievable. Your key results should be measurable and time-bound. It can also be helfpul to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Building your own OKRs with AI
While we have some examples below, it's likely that you'll have specific scenarios that aren't covered here. There are 2 options available to you.
- Use our free OKRs generator
- Use Tability, a complete platform to set and track OKRs and initiatives – including a GPT-4 powered goal generator
How to track OKRs
Your quarterly OKRs should be tracked weekly in order to get all the benefits of the OKRs framework.
Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKRs-tracking platform to make things easier.
We recommend Tability for an easy way to set and track OKRs with your team.
Check out the 5 best OKR tracking templates to find the best way to monitor progress during the quarter.
Issue Resolution OKRs templates
We've added Issue Resolution Objectives and Key Results, but also the initiatives that relate to the OKRs.
OKRs to improve satisfaction and find improvements for engineering stakeholders
- Improve satisfaction and find improvements for engineering stakeholders
- Identify and initiate 3 actionable improvement opportunities from stakeholder feedback
- Analyze feedback for actionable improvement opportunities
- Formulate 3 improvement initiatives and implement plans
- Gather and categorize feedback from all stakeholders
- Increase stakeholder satisfaction rate by 25% as measured by quarterly surveys
- Develop a comprehensive customer feedback system
- Implement regular training sessions for customer service
- Enhance communication between teams and stakeholders
- Reduce issue resolution time by 20% to boost stakeholder content
- Invest in regular team training to improve technical skills
- Enhance team communication for quick problem identification and resolution
- Implement efficient project management tools for faster issue tracking
OKRs to implement a new CMS successfully
- Implement a new CMS successfully
- Train and upskill DevOps team members to effectively support and maintain the CMS
- Decrease the average time to resolve CMS-related issues by 20%
- Conduct regular audits to identify and address recurring CMS-related issues proactively
- Implement regular training sessions for CMS support staff to enhance their technical skills
- Streamline CMS Issue Resolution Process through Standard Operating Procedures (SOPs) and guidelines
- Improve communication channels to expedite issue escalation and resolution
- Collaborate with the service partner to ensure smooth integration of the CMS
- Clearly define the roles and responsibilities of each team member involved in the integration process
- Establish a communication protocol to ensure efficient information sharing between all parties involved
- Develop a structured timeline with key milestones for the CMS integration project
- Set up regular meetings with the service partner to discuss the CMS integration progress
- Successfully deploy and configure the new CMS on the production environment
- Collaborate with IT team to ensure compatibility of CMS with existing infrastructure
- Conduct thorough testing of the new CMS on a staging environment before deployment
- Develop a detailed step-by-step deployment plan for CMS implementation
- Configure user permissions and roles in the production environment for effective CMS usage
More OKR templates
We have more templates to help you draft your team goals and OKRs.
OKRs to conduct website audit to fix technical SEO issues OKRs to improve Compensation Plan OKRs to enhance protection of vulnerable customers against fraud OKRs to enhance cybersecurity maturity in the organization OKRs to develop and launch a web based multiplayer game OKRs to improve overall customer satisfaction in sales operations
OKRs resources
Here are a list of resources to help you adopt the Objectives and Key Results framework.
- To learn: Complete 2024 OKR cheat sheet
- Blog posts: ODT Blog
- Success metrics: KPIs examples